Service You Can Trust
Here at Hoerner, we understand how busy life can be, whether you are a landlord or a tenant. You don’t have all day to wait for technicians to arrive – you have places to be and people to see. When you hire Hoerner, you can rely on expert, trustworthy technicians.
We offer exceptional communication from the moment you first call. We take the time to understand your specific requirements as far as timing and turnaround is concerned.
We also understand that your family and your possessions are important to you and that it can be difficult to let strangers into your home. That’s why we go to great lengths to ensure that we employ only the most trustworthy individuals with impeccable track records. Whenever we advertise a position, we carefully vet each individual with your safety and best interest in mind.
Each technician is expertly trained to deliver the highest level of service and that is why we can offer a 100% satisfaction guarantee.
You can rely on our technicians to deliver quality services, plumbing/furnace/air conditioner repairs and installations, whether you are at home or not. They clean up so well after themselves that the only sign that they were there, would be that your heating or plumbing services will be as good as new.
- We have been in business for over 40 years.
- Our largest volumes of customers are repeat clientele – we have a very large following – approximately 75% repeat business.
- We have five pledges – in the five pledges we give the client a lot of assurance that the job will be done properly.
- Our service technicians are well trained and they’re very polite.
- Our service technicians are wearing uniforms, and shoe covers.
- It’s like a boutique style, high-end company. We have staff in the office from 7:30 am to 5:00 pm, Monday to Friday. Our off staff as well as are technicians are very service oriented and customer focused. We have a live person answering the phones 24 hours a day 7days a week.
- We have a large repertoire of referral clients we can use for references. We have many, very happy customers.
The 5 Hoerner Heating & Plumbing Pledges
Here at Hoerner, we constantly strive to build strong relationships of trust with our valued clients through our Pledges:
Operator on duty 24/7
At Hoerner Plumbing, there is an operator on Duty 24/7, so you will always speak with a person.
Up Front Pricing
At Hoerner Plumbing, the technician quotes the price at your home before he begins the work.
Fixed Right The First Time
At Hoerner Plumbing, our trucks are well stocked, often we can do it all with just one service call.
Clean up
When Hoerner Plumbing visits your home, we clean up so well, it is like we were never there.
The Yes Guarantee
Yes! Hoerner Pledges 100% Satisfaction Guarantee, or we will redo the repair for no added fee.
National Association Memberships
