Toronto Plumbing, Heating & Cooling Experts

Marcus Vanden Berg helped unclog my sink in Sydney, Australia all the way from Toronto, Canada. Bloody good legend he is!

The service received from Lance was fantastic. I know it was a tough job replacing the corroded rad valve in a tough spot, but Lance was very efficient and made extra effort that avoided cutting into our kitchen ceiling. We have always had great service from this company.

Nick and John did an amazing job replacing my broken 100 year old clay pipe! It’s a big and dirty job that involves breaking the concrete but they arrived on time and finished the work early while keeping the work area very clean. They were very polite and kept me informed about all the work they did. I will definitely hire Hoerner to work on my house and will recommend this company to all my friends and neighbors.

Great job! Nick and John are pros. Glad to have our plumbing fixed!

Fantastic professional & reliable service.

Nicolas was friendly and so helpful, and even with the delay in getting the part the service was wonderful and prompt. We are so grateful that everything went smoothly and that we have hot water again!

10/10 Radiators not heating issue: Mark provided an exceptional service - professional, timely, and with a lot of charismatic personality! Fixed the issues quickly. Spoke frankly about outcomes. Provided a solution which avoided costly replacement of the radiators.

Great service. Done in 2 hours with explanation of next steps if pipe banging does not stop. Discovered cartridge in kitchen hot water tap may be starting to wear out. Ordered a new one from Moen to be installed on next visit.

Great service. Done in 2 hours with explanation of next steps if pipe banging does not stop. Discovered cartridge in kitchen hot water tap may be starting to wear out. Ordered a new one from Moen to be installed on next visit.

Expert service. Mark is an easy going and friendly technician, he diagnosed the problem and knew what to do right away, plus he taught me a lot about my system along the way. Emma at the office is very approachable and prompt. I felt taken care every step of the way by this company.

Very pleased with the job Cole did to unclog our kitchen sink. He was friendly, quick, and even helped us put the kitchen cabinet back together after fixing the issue with the pipe. We also love Hoerner. I put in the request late Monday night and got a call early the next morning.

La, from Hoerner Heating & Plumbing, diagnosed the problems created by another company and mapped a way forward. In this stage of the repair, he fixed issues with the toilet, tested and demonstrated the errors that were made in the previous installation of a bathtub/shower faucet system, and outlined an affordable plan to resolve the issues. We could not be more happy with his professionalism and attention to detail. I recommend this company without reservation.

Two leaky taps fixed promptly and well. The plumbers who attended were a pleasure to have in the house.

Thanks so much for coming so quickly and taking the time to fix the issues. We appreciate it!

Thank you for coming by and educating us on our options. We will save your number for when we want to make the necessary updates in the near future.

We've used Hoerner now a handful of times for household plumbing issues and always been very happy with their service. They are very professional to deal with and always straightforward in terms of what they're doing and what they're recommending. The problems we have called them for have not been straightforward, and they are technically knowledgeable and committed to working through our challenging problems to resolution.

Found out boiler not working 3 days before passing the property to a tenant. Booked with Hoerner managed to send a technician (Nick) within 2 days. It turned out to be a very simple fix and Nick was very professional and helpful in explaining the possible causes of the problem and offered a discount as well. We will definitely have them over to clean up the boiler later.

Our Viessmann boiler was installed in 2018 and this was the first service for our boiler. It was cleaned and a new igniter was installed. The job was professionally done. I am happy with the service.

I would highly recommend Hoerner Heating & Plumbing. Lance was professional, efficient, knowledgeable and polite. The company responds quickly and skilled trades arrive as promised and complete the work in a timely manner.

Good morning. Thank you for your action in restoring our home’s hot water service. We appreciate your effective rescheduling and sourcing of an appropriate replacement heater. Nicolas Escobedo, your installation technician, was very conscientious and knowledgeable. The clean-up was great. So far, all’s good! Best regards.

We have had Zahir do a few things for us and each time we have had a really good experience. I would recommend him to any one!!!

Tracey and others, That was the best, most professional job I have experienced in many years of home ownership. For many reasons. Andrew and the team are great. I am so grateful for your help with this difficult problem. Regards, Cindy

Hello--just wanted to let you know that we have had Claire twice now and think she is GREAT!

From start to finish, Hoerner provided excellent and professional service. I was helped on the phone by Kim and Robyn. When they had to reschedule my appointment because they had to respond to real emergencies with burst pipes, they waived the dispatch fee. Then 2 plumbers came to my house. Yes 2 ;-). Mario and Cameron. I knew there would be a problem with fixing my hose bib and I was right. Mario quickly determined that the pipe for the hose bib is buried behind drywall. And the stem in the hose bib is old and there is no replacement...

Martin was great - very thorough and explained things too. Thank you

Zahir - has been and gone - drain unclogged - Thanks a million.

Zahir is wonderful ! Thank you for sending him. Have a lovely day.

A sincere thank you for standing behind your work. I appreciated the quick and effective response to putting the handle back on our shower.

I AM VERY HAPPY WITH THE SERVICE RECEIVED FROM YOUR TWO TECHIES.

Good morning. I wanted to thank you for the prompt service call last Saturday. Dave was quick, clean and very polite, and the pricing was very fair.

Thank you Andrew for your bio. You and your family seem like really wonderful people, and so are your services. Thank you for sharing.

Hi Tracey! Andrew was a Godsend a few weeks back when all my pipes froze up. Thanks for your fast and diligent response.

Furnace Inspection And Cleaning - I have known Andrew Hoerner since he was a young boy. I also knew his father who started the plumbing business and his uncle. Their professionalism, competence and German work ethic are all traits of the family. I would highly recommend Hoerner to anyone who values these factors in the contractors they use. It is also apparent that all the staff have been selected and trained to fit the same family mould.

I want to let you know what a great service experience I had today. I called in a panic because I was having a new fridge delivered today and wasn't told in advance the water line would have to be disconnected on the old fridge before the delivery person arrived. Robin told me you were fully booked but she would see if Calvin could squeeze us in between appointments. Thankfully, Calvin did come with Max and while they were here, Calvin and Max offered to do everything on the spot. Calvin disconnected the water on the old fridge, they moved...

Plumbing - Leaking Toilet - The only the thing I know about plumbing is the telephone number for Hoerner. Jason did a great job and was very committed to resolving my problem. He contacted Andrew and it was a pleasure seeing them working together with a total focus on looking after me. I have used Hoerner for many years; it's a great fun company with hard working professionals that are relentless in doing a great job.

Calvin from Hoerner Heating & Plumbing saved New Years Eve! On the morning of December 31 we realized that our drain was clogged and that was potentially going to be a serious problem because we were having friends and family over to ring in the new year. We called Hoerner's switchboard who took down the details and told us that a service pro would call us back. Shortly after Calvin called to say that he would be over after his next job. He arrived soon after and evaluated the situation and ran through all the possible issues and explained to...

Claire was a great service person! She was pleasant, clear about her plans, efficient and hard working. She was conscientious about cleanliness and tidiness. All in all, very professional!

I had a water heater fail to produce a good stream of hot water. Mike from Hoerner came to the rescue, arriving on time and staying until the work was tested and completed. Mike did some additional work that I wanted done: snaking a shower that had started to back up. This additional work was done cheerfully and well. Mike also provided a superior solution to the water heater problem and did high quality work in obtaining this excellent design solution. I will call on Hoerner with no hesitation the next time I need any sort of plumbing related work...

Hi Tracey. I thought you might like this very good photo of the faucet your guys installed in my kitchen.

Thank you for your great service March 26 by Alex a good man.

Hoerner relocated a hot water radiator. They spent the most time of any of the companies we talked to evaluating the job and responded quickly with a detailed and competitive quote. They showed up on time and even corrected several other issues with the boiler while they were there. I was concerned that there would be significant damage as the pipes had to go through joists and brick walls. The finished work was of exceptional quality. Hoerner's will definitely be our choice for our heating and plumbing needs going forward....they are most professional.

We had a new toilet installed yesterday and, as usual, the technician was very polite, professional and worked quickly and efficiently. I also like the added touch - they put covers over their shoes so as not to track dirt/snow into the house

You and your assistant Brad fixed our bathroom faucets this week. I wanted to thank you for the very high quality, and more importantly, very fair job you did for us. I appreciate very much the extra effort you put in to find the right diverter for us and in so doing provided us with a fix to our problem for a very reasonable cost. Rather than just taking the more expensive option, you put in the special effort to find the part. I don't know how many other plumbers would have done the right thing like you did

The service I received from Hoerner's Plumbing (March 2009) was excellent from start to finish. An appointment was made by a very helpful person to accommodate my busy day.The service person arrived on time and was professional, helpful and knowledgeable. Everything got done that day, even when an extra trip was required to get additional parts. I would recommend Hoerner's to anyone looking for a reliable company that aim to please and provide excellent customer service. Sincerely

A water pipe in my kitchen burst last January. In order to avoid the same problem happening again next winter I was told that the water pipes had to be rerouted away from the uninsulated outer walls of my house. Mike, an excellent plumber from Hoerner came and carefully explained the whole required process to me and gave me better, more money saving advice than a previous plumber from a different firm. I found Mike to be a skilled and personable gentleman who really likes his work and speaks well of the company he works for! This is something rare...

I was very pleased with how quickly I was contacted to set up an appointment for them to come and repair a leaky pipe

These guys present themselves in a pro. manner. They are prompt and identify the problem.They fix it with out tearing the house apart. They clean up their mess and are very likeable guys to do business with

These guys have an awesome business model that others could learn from -- polite, professional, customer-centred. A technician was sent the day after I called, showed up on time, gave a detailed explanation of the issues and a quote within the first few minutes. After signing off on the work to be done, he was finished within 1/2 an hour. (Sure beats the three weeks I wasted trying to get another company to deal with the issue!)

I am impressed by the dedication of all your team members . I didn't realize that Andrew is actually the owner. thank you so much for actually caring about your customers and your efforts, past and ongoing, to solve the mystery.

I have owned a 4 plex for the past 36 years...needless to say I have used more service people than I can count. I must say that your company has earned my trust and respect over all others hands down! Mike and Mike were great today....I love to see on the job training in progress! Your internet /email communications are fantastic and ensure me that you are looking out for your customers and that you really CARE! Mike was able to figure out the problems with my boiler in less time than it took someone who had been in the...

As far as home ownership goes, surprise emergencies are never fun to deal with! Finding expert contractors to help you get through such situations certainly mitigates the frustration. I woke up one morning to no hot water in my home. I thought I addressed the problem on my own, but the following day discovered the situation was worse than I thought. The hot water tank had to be replaced. Since I have tenants, the problem had to be addressed right away. I called a number of HVAC companies for assistance, secretly hoping someone from Hoerner was available to stop by...

just wanted to let you know that we are very satisfied with the quality of the work and great customer service provided by your crew during the repair of our sewer liine. the work was hard and the guys did a great job at keeping us informed of the progress made. I would recommend Hoerner any day for all plumbing work (and gosh, we have had our share of issues !!!).. Please convey my appreciation to the crew.

This company is top notch! They are absolutely customer service oriented. So rare to see these days. They made every effort to accommodate my very busy schedule. The technician sent to take care of my issue was also professional and experienced. They will be the first number that I call for any future issues.

We are really impressed with the technician you sent and will definitely use your company with any further issues.

Hi Tracey, Thank you for looking after this in a very professional manner. I enjoyed speaking with Andrew, apart from the issue on Tuesday everything was handled well include the guys working on site and I will gladly recommend your company to any of our contacts. Thank you

I think excellence deserves to be rewarded, and I will recommend you without hesitation.