Hoerner Heating & Plumbing Staff

Providing Heating and Plumbing Service for Toronto homes and businesses since 1981.
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toronto plumbers
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Office in the Old Days
Andrew Hoerner - Owner & Operations Manager

Andrew Hoerner - Owner & Operations Manager

Andrew HoernerAndrew Hoerner has lived in East York all his life. At a young age Andrew commenced working at his father's company. Andrew showed the pride and dedication with his work that has defined his career as a Master Plumber and Gas 2 Technician. Eventually inheriting the Hoerner business, Andrew strives to expand his client base as well as the Hoerner reputation aspiring for always excellent work. Outside of work Andrew's two great passions are spending time with his Teenage Triplets and cycling with the Riverdale riders biking club 5 times a week.

Tracey Hoerner - Owner and Manager

Tracey Hoerner - Owner and Manager

Hoerner FamilyTracey is a co-owner of Hoerner Heating & Plumbing. Her favourite part her job is speaking with all of the amazing clients and working with her awesome employees. She thrives to create the best customer experience possible and the most welcoming work environment for her employees.

She is a mother of triplets and a Shih-Poo named Panda. She enjoys long walks and bikes in the valley. When she has time, she loves going up north on weekends to experience the calm away from the city, and swim in the beautiful Ontario lakes.

Robyn Stephenson  - Customer Rep

Robyn Stephenson - Customer Rep

Robyn works full-time at Hoerner as a Customer Representative.

She loves working with people and the amazing staff at Hoerner Heating & Plumbing. Robyn attended Humber College and Western University, and received a degree in Hotel and Restaurant Management and a HBA in Psychology.

She has worked at a school as a part-time secretary for 7 years before joining Hoerner.

Robyn and her husband, Greg are proud parents of two boys who both attend Western University. They all enjoy spending time boating, skiing and playing tennis.

Emma Hoerner - Customer Representative

Emma Hoerner - Customer Representative

Emma works in the office part time and currently studying at McMaster. Emma loves playing soccer at university, spending time with her family and going for walks with her dogs.
Kim Newbigging - Development and Marketing

Kim Newbigging - Development and Marketing

Kim works full time at Hoerner, as a marketing analyst and customer representative. She loves working with people and the amazing staff at Hoerner Heating & Plumbing. Kim attended Ryerson University and received a degree in Applied Geography and a Marketing Certificate. She gained her knowledge and love of marketing working at an advertising agency for 12 years. Kim helps Tracey with many odd jobs as well as helping to grow their heating and plumbing company.

Kim met Tracey and Andrew Hoerner, through the Triplet Association. She also triplets - 2 boys and a girl all at university. Kim married her high school sweetheart and loves to travel with her parents and family to Florida. She also has a small dog, Minnie who is related to Panda.

Mark Henein – Office Administrator

Mark Henein – Office Administrator

Bio coming soon.
Claire Guastavino - Technician

Claire Guastavino - Technician

Claire is our first female Technician here at Hoerner. Claire was taught by the Master Plumber and Plumbing Inspector who wrote the Ontario Plumbing Code book and, most importantly, she comes highly recommended by numerous clients. She is a critical thinker and has been a huge asset to Hoerner Team with her amazing ability to problem solve and troubleshoot the multitude of client emergency calls which are triaged out daily.

Nick Escobedo - Technician

Nick Escobedo - Technician

Nick Escobedo is new to Hoerner. He attended Stanford internationally for his Gas Fitters 2 Licence and HVAC. He enjoys going out for walks around the city for coffee and good food and enjoys spending time with his daughter who is in high school.

Zahir Harris - Technician

Zahir Harris - Technician

Zahir is an extremely well rounded technician. He is very personable. He is thorough and patient and extremely customer service oriented. He loves his craft. Hoerner is so thrilled to have him as a member our team.

Stephen Oconnor - Technician

Stephen Oconnor - Technician

Stephen has 12 years experience in plumbing and hydronic heating. He is very great with customers and very patient. He has an amazing command of his craft.

Stephen is a great asset to the Hoerner team.

Derek Speer - Technician

Derek Speer - Technician

Derek moved from Calgary to Toronto and was recently married. Derek has experience in Air Conditioning, HVAC and plumbing. Derek also enjoys gardening and loves to spend time updating his own home.

Cole Lanteigne

Cole Lanteigne

Cole has completed construction techniques course at George Brown. Cole comes from a family with many generations in construction. He enjoys hockey, fishing and hanging out with friends.

La Aung Nhkum

La Aung Nhkum

La obtained his Plumbing Techniques Certificate at George Brown. He has extensive experience in building maintenance including minor and major plumbing issues. La loves spending time with his family.

Matt Steciw

Matt Steciw

Matt obtained his Mechanical Techniques Certificate at Durham College. He grew up helping his family in construction. Matt is a huge asset to the Hoerner team. Matt works on various plumbing and heating jobs.

Nick Gray - Technician

Nick Gray - Technician

Bio coming soon.

Service You Can Trust

Here at Hoerner, we understand how busy life can be, whether you are a landlord or a tenant. You don't have all day to wait for technicians to arrive - you have places to be and people to see. When you hire Hoerner, you can rely on expert, trustworthy technicians.

We offer exceptional communication from the moment you first call. We take the time to understand your specific requirements as far as timing and turnaround is concerned.

We also understand that your family and your possessions are important to you and that it can be difficult to let strangers into your home. That's why we go to great lengths to ensure that we employ only the most trustworthy individuals with impeccable track records. Whenever we advertise a position, we carefully vet each individual with your safety and best interest in mind.

Each technician is expertly trained to deliver the highest level of service and that is why we can offer a 100% satisfaction guarantee.

You can rely on our technicians to deliver quality services, repairs and installations, whether you are at home or not. They clean up so well after themselves that the only sign that they were there, would be that your heating or plumbing services will be as good as new.

Here at Hoerner, we constantly strive to build strong relationships of trust with our valued clients through our Pledges:

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Up Front Pricing

At Hoerner Plumbing, the technician quotes the price at your home before he begins the work.
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Operator on duty 24/7

At Hoerner Plumbing, there is an operator on Duty 24/7, so you will always speak with a person.
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Fixed Right The First Time

At Hoerner Plumbing, our trucks are well stocked, often we can do it all with just one service call.
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Clean up

When Hoerner Plumbing visits your home, we clean up so well, it is like we were never there.
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The Yes Guarantee

Yes! Hoerner Pledges 100% Satisfaction Guarantee, or we will redo the repair for no added fee.

National Association Memberships

Service Warranty Policy

The Manufacturers have their own warranty on their equipment & fixtures. Hoerner Plumbing warrantees our repairs and replacements, the length of warranty varies depending on the type of repair or replacement.